Question 1

Who is FlashFillers Pro for?

Accepted Answer

Our products are exclusively for certified medical professionals such as doctors, licensed practitioners, and approved clinics. We conduct a verification process upon registration to ensure our products are used only by qualified personnel.

Question 2

Why are the products less expensive than at other suppliers?

Accepted Answer

We specialize in distributing products with a shorter, yet completely safe, shelf life. Manufacturers and wholesalers provide these products to us at discounted rates, a saving we pass directly on to you. All products are in their original packaging, guaranteed to be authentic, safe, and of the highest quality.

Question 3

Are the products authentic?

Accepted Answer

Yes, we 100% guarantee that all of our products are genuine and authentic. We source them exclusively from certified manufacturers and official distributors. Your safety and the safety of your patients is our highest priority.

Question 4

How quickly will my order be delivered?

Accepted Answer

Orders placed before 2:00 PM on business days are typically processed and shipped the same day. You will receive a tracking number as soon as your package is on its way.

Question 5

What does "short-dated" mean exactly?

Accepted Answer

A short-dated product is closer to its manufacturer-specified expiration date. However, these products are fully effective and safe to use until the last day. This model allows us to offer you significant price advantages. The exact expiration date is transparently displayed on each product page.

Question 6

Can I return my order?

Accepted Answer

Due to the nature of our products (medical items, often sensitive to temperature and storage) and for hygienic reasons, returns are generally not accepted unless a product is proven to be damaged or defective upon arrival. Please contact our customer service immediately if you encounter any issue with your delivery.

Question 7

What are the shipping costs?

Accepted Answer

Shipping is free for all orders with a value of 250€ or more.
For orders below 250€, the shipping costs are as follows:
- To Austria: 5€
- To Germany, Italy, and all other available countries: 10€

Frequently Asked Questions (FAQ)